Industrial psychology.
How to handle stress in call center? People who work in a call center are bombarded with many stressors. They spend a long period of time working in a toxic and demanding job. If you work in a call center, your main job is to make or receive phone calls. You deal with different customers who may love you or…
How do you know that you’re not performing at work? The alarm clock is ringing loudly but you turn it off. You know it’s Monday, another starting day for work but your body is too heavy to get up. Your job becomes your stressor instead of something that motivates you every day. You hate your boss, your co-employee, and your…
The bad work habit that could cause burnout. Industrious employees are praised in workplaces. Your boss and the company will be more than happy when you devote your time and energy to achieve their goal. However, focusing so much on your career may detriment the other aspect of your life. Work is not the only thing that needs your attention…
How cultural norms affect persuasion tactics? People around the world speak different languages. This means that the word “yes” for instance, would be spelled and uttered differently depending on geographical origin. In Spain, it means “si”, “iya nih” in Malaysia, and “uoi” in France. These are just a few of translations a single word can produce. However, the differences in…
How do persuasion techniques work? Either in business or in any random social interactions, somehow you want others to listen to you. This is the hard part. Convincing others to subscribe to your idea is even challenging. But not if you know the basics of persuasion. A seasoned salesperson can sell almost anything. He can transform a less valuable product…
What should personality traits leaders have? Being a leader is not easy. Leading people is a never-ending challenge. As a leader, you always need to enhance yourself to achieve better results. You need to develop skills that will help you become effective in your leadership. Having said all of these, I would like to share some tips. Below is the…